Privacy Policy

  1. At our website, we prioritize your privacy and ensure that your personal data is handled with care in strict adherence to various privacy laws across different jurisdictions. Our Privacy Policy is designed to inform you about how we manage your information in a secure manner, adhering to standards set by privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, and many others.

  2. This policy serves all users of our website, applications, services, and products. It is important to understand that this privacy framework does not extend to external platforms, applications, or services that may be linked to from within our platform; these entities have their own separate privacy policies.

  3. Our interactions with you are governed by this policy when:

    • You engage with our applications and services as a registered user.
    • You navigate through our websites that come under the purview of this Privacy Statement.
    • You communicate with us, be it through newsletters, emails, phone calls, or text/SMS messages.

  4. We collect diverse types of personal data to enhance your experience and tailor our services better. The types of information we collect include:

    • Details associated with your account.
    • Payment details necessary for transactions.
    • Financial records if you choose to use financial products or services through us.
    • Records of purchases made via our platform.
    • Identifiers specific to mobile devices you may use to access our services.
    • Data indicating your location, where applicable.
    • Your feedback, which helps us improve our offerings.
    • Social media information for community engagement and personalized experiences.
    • Information about the products you use or inquire about.

  5. This data is collected through various means such as direct user input, interactions with our services, and automated technologies like cookies. We also receive information from third parties, which is governed by their respective privacy policies.

  6. We employ a range of cookies to deliver an optimized experience for our users, which are categorized into Strictly Necessary, Preference, and Analytics cookies. Users have the autonomy to manage non-essential cookies through our dedicated Cookie Manager tool.

  7. We retain your personal data only as long as required by law or for the purposes for which it was collected. Upon the expiration of these requirements or once the purpose is fulfilled, we take steps to delete or anonymize your information securely.

  8. To safeguard your personal data, we have implemented robust organizational measures and security protocols. This includes utilizing encrypted communication channels and working with third-party vendors who are committed to data protection.

  9. We recognize the sensitivity surrounding the collection of data from children under 18 years of age and do not knowingly engage in such activities.

  10. Depending on where you are located, you have a set of rights related to your personal data, including but not limited to access, rectification, erasure, restriction, portability, objection, non-discrimination, the right to file appeals or complaints, and the ability to withdraw consent at any time. To exercise these rights, please reach out to our privacy team with a clear request.

  11. Our commitment to transparency means we reserve the right to amend this Privacy Policy from time to time. Any updates will be prominently displayed on our website for your review.

  12. For any inquiries, to unsubscribe from our services, or for any data-related concerns, you can reach out to us at [email protected] or by sending a written correspondence to the address provided on our website.

By engaging with our services, you acknowledge and agree to the terms outlined in this Privacy Policy. Your trust is paramount to us, and we are dedicated to maintaining it through responsible data management.